Logitech’s Squeezebox app for iPhone and iPad: nice to have but a missed opportunity

Logitech has released a Squeezebox control app for iPhone and iPad, to match an existing app for Android.

I am a Squeezebox fan. The system is excellent for multi-room – just put a Squeezebox player in any room where you want music, put it on your home network (usually wifi), and it finds your music collection. You can get a player like the Touch, which I reviewed here, or an all-in-one unit like the Boom, which I reviewed here. I rip CDs to FLAC using dbPowerAmp. Squeezebox does multi-room properly, in that each player can play something different, and the sound quality is generally excellent. Internet radio is also available, and there is no need to have a separate tuner.

That said, the appeal of Squeezebox is limited by the techie nature of the product, especially the software. When Logitech acquired Slimdevices in 2006, I thought we might see a new focus on ease of use, but it has not really happened. Apple does this better, making it hard for Squeezebox to compete with iTunes and Airport Express or Apple TV, even though the Squeezebox system is more open and superior in some ways.

There are multiple ways to control a Squeezebox player. You can use a remote to navigate the display on the player, whether the simple but bold display on a Classic, or the graphical colour display on a Touch. You can use touch control on a Touch screen. You can use a web browser on a PC, Mac or any machine on the network. Or you use an app such as SqueezePlay on a PC, or third party apps like iPeng on iOS, or Squeezepad on an iPad.

All these methods work, but in general the web browser is the most feature-rich and good if you are sitting at a desk, while the apps are better if you have a suitable device like an iPhone, iPad, or Android smartphone. The remotes work, but you need to be close enough to read the display and navigation can be fiddly.

An iPhone app is ideal though, so it is great news that Logitech has now released an official app for the iPhone. It is free, and unless you already have iPeng a must-have for Squeezebox users who have an iPhone. Apps are better than a remote for all sorts of reasons:

  • No need to point at an infra-red receptor
  • No need to read a distant display
  • Album artwork on the remote
  • More features conveniently available

I downloaded the new app and ran it. The first thing you have to do is to log into Mysqueezebox.com, Logitech’s internet service. In fact, the impression you get is that you cannot use the app without logging on. I am not sure if there is any way round this, but it seems odd to me. Presuming you are using a local Squeezebox server, why require log-on to an internet service?

I already have a Mysqueezebox account though, so I logged on, whereupon the various players we have around the house appeared for selection. Once selected, I get a menu similar to that on a physical player or on SqueezePlay:

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If I click My Music, I can navigate using the usual range of options, including Artists, Albums, Genres, New Music (which means recently added) or my favourite, Random Mix. Just selected an album is not enough to play it, but shows the tracks; tapping the first track starts it playing. Eventually you will get the Now Playing screen, which you can also access by pressing the musical note icon on the Home screen.

image

Perhaps I am fussy, but I am not happy with this screen. As you can see, the album artwork is overlaid with text and controls, and although a progress bar can be shown or hidden by tapping, the other controls seem immoveable, which means you cannot see the full artwork.

My other complaint is that the user interface, while familiar to those who already know Squeezebox, lacks the usability you expect from an iPhone app. Operating it takes too many taps. Take search, for example. You want to find a different song, so you tap Back to get the Home screen, then Search. Type something in, then click Search. The next screen then asks whether you want to search in My Music or Internet Radio. You tap My Music, and still get no results, just a list that says Artists, Albums, Songs, Playlists. You tap Songs, and now you finally get a results list. Tap a song to play.

Personally I think search is such a critical function that it should be available directly from the Now Playing screen; and that it should be smart enough to look for matches anywhere it can and present some top matches immediately.

Another annoyance is that you cannot actually play a song through the iPhone itself. This is such an obvious feature that I cannot understand why Logitech has not implemented it; it would enable your Squeezebox music collection for personal listening on a device. Perhaps Logitech imagines that it is protecting sales of its players, when in fact it is just undermining the appeal of the system.

Well, it is free, I like the Squeezebox system, and the app is useful, so perhaps I am complaining too much. It is frustrating though, because with a little investment in software Logitech could bring its excellent features to a broader group of users.

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