Category Archives: windows

When Windows 8 will not boot: the Automatic Repair disaster

“My PC won’t boot” – never good news, but even worse when there is no backup.

The system was Windows 8. One day, the user restarted his PC and instead of rebooting, it went into Automatic Repair.

Automatic Repair would chug for a bit and then say:

Automatic Repair couldn’t repair your PC. Press “Advanced options” to try other options to repair your PC, or “Shut down” to turn off your PC.

Log file: D:\Windows\System32\Logfiles\Srt\SrtTrail.txt

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Advanced options includes the recovery console, a command-line for troubleshooting with a few useful commands and access to files. There is also an option to Refresh or reset your PC, and access to System Restore which lets you return to a configuration restore point.

System Restore can be a lifesaver but in this case had been mysteriously disabled. Advanced start-up options like Safe Mode simply triggered Automatic Repair again.

Choosing Exit and continue to Windows 8.1 triggers a reboot, and you can guess what happens next … Automatic Repair.

You also have options to Refresh or Reset your PC.

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Refresh your PC is largely a disaster. It preserves data but zaps applications and other settings. You will have to spend ages updating Windows to get it current, including the update to Windows 8.1 if you originally had Windows 8. You may need to find your installation media if you have any, in cases where there is no recovery partition. You then have the task of trying to get your applications reinstalled, which means finding setup files, convincing vendors that you should be allowed to re-activate and so on. At best it is time-consuming, at worst you will never get all your applications back.

Reset your PC is worse. It aims to restore your PC to factory settings. Your data will be zapped as well as the applications.

You can also reinstall Windows from setup media. Unfortunately Windows can no longer do a repair install, preserving settings, unless you start it from within the operating system you are repairing. If Windows will not boot, that is impossible.

Summary: it is much better to persuade Windows to boot one more time. However if every reboot simply cycles back to Automatic Repair and another failure, it is frustrating. What next?

The answer, it turned out in this case, was to look at the logfile. There was only one problem listed in SrtTrail.txt:

Root cause found:
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Boot critical file d:\windows\system32\drivers\vsock.sys is corrupt.

Repair action: File repair
Result: Failed. Error code =  0×2
Time taken = 12218 ms

I looked up vsock.sys. It is a VMware file, not even part of the operating system. How can this be so critical that Windows refuses to boot?

I deleted vsock.sys using the recovery console. Windows started perfectly, without even an error message, other than rolling back a failed Windows update.

Next, I uninstalled an old vmware player, using control panel. Everything was fine.

The Automatic Repair problem

If your PC is trapped in the Automatic Repair loop, and you have no working backup, you are in trouble. Why, then, is the wizard so limited? In this case, for example, the “boot critical file” was from a third-party; the wizard just needed to have some logic that says, maybe it is worth trying to boot without it, at least one time.

Finally, if this happens to you, I recommend looking at the logs. It is the only way to get real information about what it going wrong. In some cases you may need to boot into the recovery console from installation media, but if your hard drive is working at all, it should be possible to view those files.

Asus bets on everything with new UK product launches for Android, Google Chromebook and Microsoft Windows

Asus unveiled its Winter 2014 UK range at an event in London yesterday. It is an extensive range covering most bases, including Android tablets, Windows 8 hybrids, Google Chromebooks, and Android smartphones.

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Asus never fails to impress with its innovative ideas – like the Padfone, a phone which docks into a tablet – though not all the ideas win over the public, and we did not hear about any new Padfones yesterday.

The company’s other strength though is to crank out well-made products at a competitive price, and this aspect remains prominent. There was nothing cutting-edge on show last night, but plenty of designs that score favourably in terms of what you get for the money.

At a glance:

  • Chromebook C200 dual-proc Intel N2830 laptop 12″ display £199.99 and C300 13″ display £239.99
  • MeMO Pad Android tablets ME176C 7″ £119 and 8″ ME181 (with faster Z3580 2.3 GHz quad-core processor) £169
  • Transformer Pad TF103C Android tablet with mobile keyboard dock (ie a tear-off keyboard) £239
  • Two FonePad 7″ Android phablets: tablets with phone functionality, LTE in the ME372CL at £129.99  and 3G in the ME175CG at £199.99.
  • Three Zenfone 3G Android phones, 4″ at £99.99, 5″ at £149.99 and 6″ at £249.99.
  • Transformer Book T200 and T300 joining the T100 (10.1″ display) as Windows 8 hybrids with tear-off keyboards. The T200 has an 11.6″ display and the T300 a 13.3″ display and processors from Core i3 to Core i7 – no longer just a budget range. The T200 starts at £349.
  • Transformer Book Flip Windows 8.1 laptops with fold-back touch screens so you can use them as fat tablets. 13.3″ or 15.6″ screens, various prices according to configuration starting with a Core 13 at £449.
  • G750 gaming laptops from £999.99 to £1799.99 with Core i7 processors and NVIDIA GeForce GTX 800M GPUs.
  • G550JK Gaming Notebook with Core i7 and GTX 850M GPU from £899.99.

Unfortunately the press event was held in a darkened room useless for photography or close inspection of the devices. A few points to note though.

The T100 is, according to Asus, the world’s bestselling Windows hybrid. This does not surprise me since with 11 hr battery life and full Windows 8 with Office pre-installed it ticks a lot of boxes. I prefer the tear-off keyboard concept to complex flip designs that never make satisfactory tablets. The T100 now seems to be the base model in a full range of Windows hybrids.

On the phone side, it is odd that Asus did not announce any operator deals and seems to be focused on the sim-free market.

How good are the Zenfones? This is not a review, but I had a quick play with the models on display. They are not high-end devices, but nor do they feel cheap. IPS+ (in-plane switching) displays give a wide viewing angle. Gorilla Glass 3 protects the screen; the promo video talks about a 30m drop test which I do not believe for a moment*. The touch screens are meant to be responsive when wearing gloves. The camera has a five-element lens with F/2.0 aperture, a low-light mode, and “time rewind” which records images before you tap. A “Smart remove” feature removes moving objects from your picture. You also get “Zen UI” on top of Android; I generally prefer stock Android but the vendors want to differentiate and it seems not to get in the way too much.

Just another phone then; but looks good value.

As it happens, I saw another Asus display as I arrived in London, at St Pancras station.

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The stand, devoted mainly to the T100, was far from bustling. This might be related to the profile of Windows these days; or it might reflect the fact that the Asus brand, for all the company’s efforts, is associated more with good honest value than something you stop to look at on the way to work.

For more details see the Asus site or have a look in the likes of John Lewis or Currys/ PC World.

*On the drop test, Asus says: “This is a drop test for the Gorilla glass, and is dropping a metal ball on to a pane of it that is clamped down, not actually a drop of the phone itself.”

Review: Nokia Lumia 630 – a lot of smartphone for the money

Microsoft/Nokia has released the Lumia 630 Windows Phone in the UK. It is notable for two reasons:

  • The first phone on sale with Windows Phone 8.1 installed
  • A budget contender with a full range of features at around £100. For example, o2.co.uk offer it for £99.99 with a “Pay & Go” tariff from £10.00 monthly. Amazon.co.uk is currently offering it sim-free for £128.29.

The quick summary:

  • 4.5″ 854×480 LCD screen
  • 5MP rear camera
  • 512MB RAM
  • 8GB storage
  • MicroSD slot supporting up to 128GB
  • Qualcomm Snapdragon 400 quad-core 1.2 GHz processor
  • Bluetooth 4.0, wi-fi, WCDMA,GSM,A-GPS etc
  • 1830 mAh removable battery

What is missing? Among the compromises here, there is no front-facing camera, the only sensor is an accelerometer, the screen resolution is poor compared to a high-end smartphone, and there is no dedicated camera button.

The older Lumia 625 has some features missing on the 630, including a camera button, LED Flash, ambient light sensor and proximity sensor, Nokia’s “super sensitive touch” screen, and LTE. The 625 is a similar price, so if those features matter to you it might be a better buy, though you have to put up with the older and slower S4 processor.

The Lumia 630 does support Nokia’s SensorCore feature, which lets apps like Health & Fitness (pre-installed) track movement through an API without consuming much power.

The lack of a camera button or Flash is disappointing, considering Nokia’s reputation as a brand good for photography.

Out of the box

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The Lumia 630 is a basic package. No headset is included, presumably on the grounds that you likely have one already, though buying one separately is inexpensive. There is a mains charger; you probably have one of these already too, but it might not be optimal for this particular device, which may be why Nokia chose to prioritise this over the headset.

In order to fit the SIM, you pop the phone out of its shell; it feels if anything a bit too easy, though the phone shows no sign of falling apart accidentally so far.

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The software of course is Windows Phone 8.1, with several nice improvements including a notification screen accessed by swiping down from the top. This works even from the lock screen, and gives immediate access to the camera, which may explain why the button is missing. I still miss the button though.

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Cortana, the virtual personal assistant currently in beta, is not yet present in the UK. You can enable Cortana with a bit of effort by changing your language and region, but it is not recommended other than for temporary experimentation.

I hit one problem in setup. The automatic date and time setting does not work, at least not with my carrier (Three). This in turn broke some other features including SkyDrive and Exchange/Office 365 email, until I set it manually. The manual setting is not brilliant though, since when I turned the set off and on again, it came up with a setting from several days ago. This looks like a software bug so I hope it will be fixed soon.

Here is the home screen pretty much out of the box, though I have connected it to Exchange:

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This is NOT how I prefer to set up my home screen on a Windows phone. Normally I reduce all the tiles to the smallest size other than the phone icon, which I have large so I can hit it as easily as possible. This fits more icons on the screen and gets rid of the annoying People live tile animations. This is, of course, a matter of personal preference.

The apps prominent above the fold include PhotoBeamer, which lets you show pictures on a friend’s Windows Phone (a cool app), LINE which is a messaging app, and the excellent HERE maps and Nokia Camera.

Scroll down and you get Facebook, Skype, HERE Drive, Nokia Mix Radio, OneDrive, calendar and several more.

A word about apps

I do not intend this to be another reviews of a Windows Phone which say, “great phone but the apps are lacking.” It is true to the extent that Windows Phone lacks the great support with iOS and Android get in terms of apps. Windows Phone owners have to put up with seeing “available for iOS and Android” for apps which they might  otherwise like to install, and with apps that are less well maintained or up to date than those for the two more popular platforms.

Clearly, the way to fix this is for lots more people to buy Windows Phones. Therefore, not to buy a Windows Phone because of the app shortage merely perpetuates the problem.

But how bad is it? The answer will be different depending which apps matter to you; but there are a couple of reasons why it is not, in my opinion, all that bad.

One is that Microsoft has its own platform, putting it in a stronger position than say, Blackberry or even Apple (if iOS were not already popular). The Microsoft platform includes maps and driving (Nokia), search (Bing), messaging (Skype), email and cloud documents (Office 365) and online storage (OneDrive).

Second, the Windows app store is not as moribund as the Windows 8 app store. There are decent apps in most categories and support from third parties like Spotify, WhatsApp, Instagram or the BBC is improving.

If you love Google, this is unlikely to be the phone for you, since it seems almost to go out of its way not to support Windows Phone.

On the other hand, there are Windows Phone apps which I miss on other platforms, including Nokia Camera, HERE Drive, and the built-in email and calendar apps.

It is a factor, but not a showstopper.

Lumia 630 in use

My experience of using the 630 is mainly positive. Performance is great; the phone is fast and responsive. Battery life is good too:

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Note that the Battery Saver is off by default, but I prefer having it come on automatically as needed.

Battery life is nothing special if you use the phone intensively, such as to watch a video or play a game, but when it on standby it is better than previous Windows phones I have tried.

The camera is better than I had expected, given the annoyances mentioned above. For casual snaps it is up to the mark you would expect from a budget smartphone.

This is not PureView though; do not expect the same quality as on Nokia’s high-end phones. See here for some comparative snaps.

Audio on the Lumia 630 sounds fine when played with a high quality headset. I played the same track on the 630, the Lumia 1020, and from a PC via a dedicated headphone amplifer. Possibly the 630 sounds slightly thin compared to the more expensive setups, but the earbuds or headphones you use will likely make the most difference.

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Health and Fitness tracking, using the Bing app, is fun and saves having to manage a separate device like a Fitbit.

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I have yet to catch out the 630 on performance. Youtube videos and BBC iPlayer played smoothly.

The display is on the dull side but no enough to spoil the experience. However I did notice grey marks (presumably shadows of the glue that holds the screen on) at the top of the screen, visible on light backgrounds, which is a slight annoyance.

Conclusion

The Lumia 630 is a budget smartphone with a lot to offer. There are just a few annoyances: features missing that were present on the 625, slightly dull screen, and some signs of cost-cutting. These are small blemishes though when you consider what you do get for a modest outlay.

&nbr;

Review: Sonocent Audio Notetaker, making sense of recorded interviews and meetings

Why bother taking written notes, when you can simply record the audio of a meeting or interview and listen to it later? I do this a lot, but it is problematic. You end up with an MP3 which has all the info within it, but with no quick way to find a half-remembered statement. Of course you can transcribe everything, or get it transcribed, but that is not quick; it will likely take longer than the original event if you want to transcribe it all, and even selective transcription is a slow process. You can get better at this, and I have formed a habit of noting times when I hear something which I am likely to refer to later, but standard audio players (such as Foobar 2000 or iTunes) are designed for music and not great for this kind of work.

There is also an annoying problem with application focus if you want to transcribe a recording. You have Word open, you have your recording open in Foobar, but to control Foobar you have to switch focus away from Word, which means you cannot type until you focus back. There are utilities around to overcome this – my solution was to write my own Word macro which can pause and rewind a recording with keyboard shortcuts – but it is another issue to fix.

Sonocent Audio Notetaker is an application for Windows or Mac dedicated to making sense of speech recordings. Audio Notetaker lets you create documents which include audio, text and images. If you have an existing audio recording, you can import it into a new Audio Notetaker documnent and start to work with it. The audio is copied into the document, rather than being added as a reference, so these documents tend to be large, a little larger than the original.

The primary feature is the the way recordings are visualised and navigated. When you import a recording, it shows as a series of bars in a large panel, rather than the single horizontal scrolling view that most audio players present. Each bar represents a phrase, determined by Audio Notetaker according to pauses in the speech. This is not altogether reliable since speakers may pause mid-phrase, but you can split or merge bars if needed. The length of each bar varies according to the content, but typically seems to be around 3-15 seconds. You navigate the recording by clicking on the bars, and annotate it by assigning colours to bars according to your own scheme, such as blue for a potential quote, or brown for “boring, skip this”.

If you are transcribing, you can type into either to two text panes, one of which is called Reference and the other just Text. When you are typing in one of these panes, you can use keyboard shortcuts to control the audio, such as Ctrl+Space for play/pause, Ctrl+\ to skip back, and Ctrl+/ to skip forward. The Reference and Text panes are functionally identical, but let you keep two different types of notes with one recording. There is also an image pane, which can include images, PDFs or PowerPoint presentations.

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How do you synchronise your notes or transcription with the audio to which it relates? Audio Notetaker does not do this automatically, but does allow you to insert section breaks which split the document into vertical sections. You can create these breaks with keyboard shortcuts. I would prefer it if Audio Notetaker automatically set hotlinks so that I could tell exactly what audio was playing when I made a note, but sections are nevertheless useful.

For example, if you have an interview, a logical approach would be to make each question and each answer a section. Then you can easily navigate to the answer you want.

You can use background colouring to further distinguish between sections.

A common problem with audio recordings is that they are at too low a level. Audio Notetaker has its own volume control which can boost the volume beyond what is possible with the Windows volume control.

There is also a noise cancellation button, to remove the dreaded hiss.

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Advanced features

Those are the basics; but Audio Notetaker has a few other capabilities.

One idea is that you might want to record the content of an online conference. For this purpose, you can record from any of your input or output devices (it might seem strange to record from an output device, but this is the equivalent of a “what you hear” setting).

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This approach is further supported by the ability to capture a screen and insert it into the document. When you choose the screen capture tool, you get a moveable, resizeable frame that you position over the area you want to capture.

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Another scenario is that you want to create a simple video with a PowerPoint slide show and an audio voiceover. You can do this by importing the PowerPoint and recording your speech, then choosing Export Audio and Images as Video (MP4 or WMV).

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You can also export the text and images in RTF format (suitable for most word processors).

Internally, Audio Notetaker uses Opus Audio Encoding which is an internet standard.

You can also have Audio Notetaker read back text to you using the Windows text to speech engine (I am not sure how this works on a Mac).

Final words

The best feature of Audio Notetaker is the way it lets you navigate an audio file. It is quicker to click on a bar in the panel than using a horizontal scroller or noting the time and going to that point.

The sections work OK but I would personally like some way of embedding notes that are hotlinked to points in the audio with a finer granularity than sections.

I am not sure of the value of features like importing PowerPoint slides, adding audio, and exporting as a video, when PowerPoint itself has support for narrations and export to video. I would prefer it if the developers focused on the core proposition in Audio Notetaker: making it easy to index, annotate and navigate speech recordings.

I would also like to see integration with a transcription service. Automated transcription would be great but does not usually work well with typical field recordings; more realistically, perhaps Sonocent could integrate with Amazon’s Mechanical Turk or another service where humans will transcribe your recording for a fee.

Nevertheless, Audio Notetaker is nicely designed software that addresses a poorly-served niche; well worth consideration for journalists, students, secretaries, takers of minutes, or anyone who uses audio recordings as part of their workflow.

You can find Audio Notetaker on the Sonocent site, and obtain it as a free trial, or by subscription for a period, or with a perpetual licence. For example, six months for an individual license is £29.99; a perpetual licence is £95.99 (including VAT).

It is available for PC or Mac.

The Microsoft Apartment: full of screens and an uninvited cucumber

I visited Microsoft’s “Apartment” in London, billed as a chance to see “Dragon’s Den star Kelly Hoppen’s apartment in the heart of Covent Garden kitted out with the latest Microsoft technologies,” and to include a “deep dive discussion” on Microsoft’s latest developer announcements.

How do you kit out an apartment with the latest Microsoft technologies? Apparently, you stick an Xbox One and a couple of PC screens in the living area, and upstairs in the study (a mezzanine floor), a PC, a Surface (not 3 sadly), and a Windows phone connected to a big screen.

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There were certainly lots of screens, but nothing in the way of home automation, and after watching Microsoft presenters struggling to get the Xbox One to play the right kind of music, and later a shaky Skype demo, it is hard to enthuse over this particular setup.

For some reason, we were not shown any cool games on the Xbox One, nor cool apps on the Windows Phone other than the Cortana assistant which is not yet available in the UK. There was a demo of the new swipe keyboard in Windows 8.1 which inevitably saw the word “document” rendered as “cucumber”; a shame as I know from my own experience that this keyboard works very well, but demoing this kind of thing in public is only for the brave or the very well rehearsed.

We did see collaborative real-time editing on an Office document – not something home users generally do, but to be fair this was part of a business-oriented discussion which followed.

One feature which I had not previously been aware of was the ability of Skype on the Xbox One, in conjunction with Kinect, to follow the speaker around the room automatically. If you like pacing up and down while on Skype, this is a cool feature; perhaps it would be good for talking to excitable kids as well.

Takeaways? Let me put it like this. If you thought, perhaps, that the Xbox One has potential but feels (in software terms) not yet ready; or that Microsoft has no idea how to market to consumers; then there was nothing here that would change your mind.

As chance would have it, the Microsoft apartment is a few paces away from Apple’s huge Covent Garden store, and seeing the crowds eager to try the latest iDevices put the Microsoft event in perspective.

PS for another, more positive take on the event see this Neowin report.

On Microsoft Surface: premium hardware, declining vision

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Microsoft’s Panos Panay shows off Surface Pro 3

Microsoft’s Surface Pro 3 was launched yesterday, but the roots of Microsoft’s Surface project – the company’s first own-brand PC – go back a long way. There are three big issues which it attempts to tackle:

1. The PC OEM hardware ecosystem was (and to a large extent still is) stuck in a vicious loop of a price-sensitive market driving down prices and forcing vendors to skimp on design and materials, and to pre-install unwanted third-party applications that damage user experience. Most high-end users bought Macs instead. With Surface Microsoft breaks out of the loop with premium design and zero unwanted add-ons.

2. The tablet market. Windows 8 is designed for touch, at least in its “Metro” personality. But desktop apps need a keyboard and mouse. How do you combine the two without creating a twisty monster? Surface with its fold-back, tear-off keyboard cover is an elegant solution.

3. Fixing Windows. Users of today’s PCs live on a precipice. One false click and the adware and malware invades. Live in the “Metro” environment, or use an iPad, and that is unlikely to happen. Use Windows RT (Windows on ARM) and it is even less likely, since most malware cannot install.

Surface could not have happened without Windows 8. The efforts to make it work as a tablet would make no sense.

Now we have Surface 3. How is Microsoft doing?

I have followed Surface closely since its launch in September 2012. The models I know best are the original Surface RT, the second Surface RT called Surface 2, and the original Surface Pro, which is my machine of choice when travelling. A few observations.

There is plenty that I like (otherwise I would not use it so much). It really is slim and compact, and I would hate to go back to carrying a laptop everywhere. It is well-made and fairly robust, though the hinge on the keyboard covers is a weak point where the fabric can come unglued. The kickstand is handy, and one of my favourite configurations is Surface on its kickstand plus Bluetooth keyboard and mouse, with which I can be almost as productive as with a desktop (I do miss dual displays). I can also use the Surface successfully on my lap. In cramped aircraft seats it is not great but better than a laptop.

There are also annoyances. Only one USB port is a severe limitation and seems unnecessary, since there is room along the edge. For example, you plug in an external drive, now you cannot attach your camera. Not being able to upgrade the internal SSD is annoying, though I suppose inherent to the sealed design. Performance was poor on the original Surface RT, though Surface 2 is fine.

More annoying are the bugs. Sometimes the keyboard cover stops working; detaching and re-attaching usually but not always fixes it. Sometimes the wifi plays up and you have to disable and re-enable the wifi adapter in device manager. Another problem is power management, especially on Surface Pro (I gather that Pro 2 is better). You press power and it does not resume; or worse, you put it into your bag after pressing power off (which sends it to sleep), only to find later that it is heating your bag and wasting precious battery.

The key point here is this: Microsoft intended to make an appliance-like PC that, because of the synergy between first-party hardware and software, would be easy to maintain. It did not succeed, and even Surface RT is more troublesome to maintain than an iPad or Android tablet.

Microsoft also ran into user acceptance problems with Windows RT. Personally I like RT, I think I understand what Microsoft is (or was) trying to achieve, and with Surface specifically, I love the long battery life and easier (though this imperfect) maintenance that it offers. However, the apps are lacking, and Microsoft has so far failed to establish Windows as a tablet operating system like iOS and Android. People buy Windows to run Windows apps, they make little use of the Metro side, and for the most part Surface customers are those who would otherwise have bought laptops.

Incidentally, I have seen Surface RT used with success as a fool-proof portable machine for running Office and feel it deserved to do better, but the reality is that Microsoft has not persuaded the general public of its merits.

Another issue with Surface is the price. Given most Surface customers want the keyboard cover, which is integral to the concept, the cost is more than most laptops. But was Microsoft going for the premium market, or trying to compete with mass-market tablets? In reality, Surface is too expensive for the mass-market which is why its best success has been amongst high-end Windows users.

Surface Pro 3 and the launch that wasn’t

That brings me to Surface Pro 3. The intriguing aspect of yesterday’s launch is that it was rumoured to be for a new mini-sized Surface probably running Windows RT. Why else was the invite (which someone posted on Twitter) for a “small gathering”?

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Admittedly, it is a stretch to suppose that the Surface Mini was cancelled between the date the invitations were sent out (around four weeks ago I believe) and the date of the event. On the other hand, this is a time of change at Microsoft. The Nokia acquisition completed on  25th April, putting former Nokia CEO Stephen Elop in charge of devices. Microsoft CEO Satya Nadella has only been in place since February 4. While cancelling a major hardware launch at such short notice would be surprising, it is not quite impossible, and a report from Bloomberg to that effect seems plausible.

It is also well-known that Microsoft does not intend to continue with three mobile operating systems: Windows x86, Windows on ARM, and Windows Phone. Windows Phone and Windows RT will “merge”, though merge may just mean that one will be scrapped, and that it will not be Windows Phone.

The promised arrival of a touch-friendly Microsoft Office for Windows Phone and Windows 8 further will rob Windows RT of a key distinctive feature.

This does not mean that Microsoft will not complete in the growing market for small tablets. It means, rather, that a future small tablet from Microsoft will run the Windows Phone OS – which is what some of us thought Microsoft should have done in the first place. This is a company that sometimes takes the hardest (and most expensive) possible route to its destination – see also Xbox One.

Surface Pro 3 specs: a MacBook Air compete

Surface Pro 3 is a large-size Surface Pro. It has a 12 inch 2160×1440 screen, a pen, and a redesigned keyboard cover that has an additional magnetic strip which sticks to the tablet when used laptop-style, for greater stability.

The kickstand can now be used at any angle, supposedly without slipping.

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The weight is 800g making it lighter than a MacBook Air.

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though note that the MacBook Air has a keyboard built in.

Battery life is quoted as “up to 9 hours”. There is still only one USB port. Full specs are here.

The Surface Pro 3 looks like a nice device. In the UK it starts at £639 for an Intel i3 device with a tiny 64GB SSD (I am running out of space with 128GB). And don’t forget the cover which will be at least £110 on top (prices include VAT).

A sensible Core i5 with 256GB SSD and a Type 2 cover will be around £1200. Not a bad buy; though personally I am not sure about the larger size.

Note that Microsoft has now abandoned the 16:9 wide-screen format which characterised the original release of Windows 8, designed to work well with two apps side by side. Surface Pro 3 has a conventional 3:2 screen ration.

Declining vision

Microsoft’s Surface project had a bold vision to reinvent Windows hardware and to usher in a new, more secure era of Windows computing, where tablet apps worked in harmony with the classic desktop.

It was bold but it failed. A combination of flawed implementation, patchy distribution, high prices, and above all, lack of success in the Windows Store ecosystem, meant that Surface remained at ground level.

What we have now is, by all accounts, an attractive high-end Windows hybrid. Not a bad thing in itself, but far short of what was originally hoped.

Microsoft is moving on, building on its investment in Active Directory, Azure cloud, and Microsoft Office, to base its business on an any-device strategy. The market has forced its hand, but it is embracing this new world and (to my mind) looks like making a success of it. It does not depend on the success of Surface, so whether or not the company ends up with a flourishing PC business is now almost incidental.

Acer’s R7 the most twisty Windows 8 tablet/laptop yet

What is the name for a laptop that is also a tablet? A tabtop? Or perhaps a tabletop, which is a good way to describe Acer’s R7. The hinge (called “Ezel”) swings up to become a stalk supporting the tablet, raising it above the table.

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What is the value of this configuration? Maybe you can think of something?

The thinking here (if I have it right) is that you can get the screen closer to your eyes than would be possible with a normal laptop. In other words, the flat table-top is not the normal use, but rather a tilt towards you but raised above the keyboard, if you see what I mean.

Alternatively, there is a backwards configuration which, I was told, is for presentations. The keyboard is your side, while the screen points into the room.

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Of course, you won’t actually be able to see the screen yourself but that is a small detail versus the great view afforded to your audience. I am being a little unfair – the idea I think is that you sit screen-side too, and control it by touch.

You can also fold the screen flat to make a standard fat tablet configuration.

Failing that, there is a keyboard-only mode – note, no trackpad on view.

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This is to avoid hitting the trackpad by mistake, apparently. Or if you really want a trackpad, you can have it, but note that it is behind the keyboard:

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A bit odd? Let’s just say, different.

Close the lid, and looks like just another laptop.

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For more information on the R7 see here.

Review: Power Cover for Microsoft Surface tablets

I took advantage of a recent US trip to purchase a Surface Power Cover, at the Microsoft Store in Bellevue, near Seattle.

The concept is simple: you get an external battery integrated into a Surface keyboard cover. The keyboard is similar to the second version of the Type Cover, though curiously without backlighting other than a caps lock indicator. The keys are mechanical which for most people means you can type faster than on the alternative Touch cover, though it is less elegant when considered as a cover rather than as a keyboard.

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The trackpad is the same on all three second edition covers, which is to say, not good. The problem is not the trackpad itself, but the mouse buttons, which are NOT mechanical keys (they were on the first edition Type Cove). Given that you need to press and hold a mouse key for some operations, having a physical click on the trackpad buttons is particularly useful and much missed. Another annoyance is that you cannot disable tap to click, which means some mis-clicks are inevitable, though on the flip side it is easier to tap to click than to use the fiddly mouse buttons.

Having said that it is the same, I have noticed that the trackpad on the Power Cover seems a bit smoother and better behaved than the one on the Type Cover 2. This could be sample variation, or that it is new, or that Microsoft has slightly tweaked the internal design.

As you would expect, the Power Cover is heavier and more substantial than the Type Cover, though I find you notice the weight more than the bulk. Even with the Power Cover, it is still smaller and neater than a laptop. The extra rigidity is a benefit in some scenarios, such as when the keyboard protrudes over the edge of a table. The fabric hinge, which is a weak point in the design of all the Surface covers, seems to be the same on the Power Cover and I fear this may cause problems as the device wears, since the extra weight will put more strain on this hinge.

As with the other keyboard covers, if you fold it back under the tablet, the keys are disabled. In this mode the Power Cover is purely an external battery.

I used the cover with the original Surface Pro (it is compatible with all the models other than the original Surface RT). I understand that a firmware update is needed for the power cover to work; if so, it installed seamlessly though I did need to restart after connecting the keyboard for the first time. Everything worked as expected. If you click the battery icon in the notification area you can see the status of both batteries and which is charging, if you are plugged in; generally one one charges at a time.

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I boarded my flight and noticed that the Surface is smart enough to use the external battery first, and then the internal, presumably on the basis that you might want to remove the keyboard and use the Surface in pure tablet mode.

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It is impossible to be precise about how much extra time you get from the Power Cover, since it depends how you use the machine. It is a big benefit on the original Surface Pro which has rather poor battery life; extended battery life is perhaps the biggest real-world difference between the Surface Pro and the Surface Pro 2. Subjectively I have doubled the battery life on my year-old Surface Pro, which for me makes the difference between running out of battery fairly often, and hardly ever.

The Power Cover costs $199, which is expensive considering that you can get an entire spare Android tablet or Amazon Kindle Fire for less; but put in the context of the equally over-priced Type Cover, which costs $129, you can argue that it is not that much extra to pay. Prices from third-party sites will likely be lower once availability improves.

If you need it, you need it; and this must be the best way to extend the battery life of a Surface tablet.

The Surface keyboard covers are not perfect, and I still sometimes see an annoying fault where the mouse pointer or keys stop responding and you have to jiggle the connection or tap the screen a few times to get it back (I am sure this is a driver issue rather than a poor physical connection). Still, I put up with a few irritations because the Surface gives me full Windows in a more convenient and portable form factor than a laptop, and there is more right than wrong with the overall design.

Summary:

  • If you already have a keyboard and your Surface lasts as long as you need – forget it.
  • If you have a Surface that runs out of power with annoying frequency (probably a Surface Pro 1), this is worth it despite the high price.
  • If you don’t have a keyboard (for example, you are buying a new Surface) then this is worth the extra cost over the Type keyboard.

Microsoft announces the return of the Start menu to Windows 8 – again

Just announced at Microsoft’s Build conference in San Francisco: a new desktop Start menu:

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Note that this is not part of Windows 8.1 Update 1 (about to become available) but rather a future Windows 8.1 update. It will be free to all users.

The Start button was re-introduced in Windows 8.1, but only takes you to the Start screen. This new one runs entirely on the desktop.

Another key new feature in this future update is the ability to run universal Windows apps (which are Store apps) in a window on the desktop.

The plan to make Windows 8 a more compelling update for desktop users, and to promote Store apps to users who use keyboard and mouse and mainly desktop apps.